Frequently Asked Questions
Everything you need to know about Condition 1 performance gear and services.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their gear ready for the next game or training session.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. For hygiene reasons, base layers and mouthguards cannot be returned once the seal is broken.
Do you offer a warranty on high-performance gear?
Yes, all Condition 1 products come with a 6-month manufacturer warranty covering defects in materials and craftsmanship to ensure you stay at peak performance.
How do I know which size is right for me?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring your current gear or body dimensions to ensure a perfect fit for optimal athletic performance.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your gear's journey to your doorstep.